When operating in indirect mode – for example, with a gas boiler – the boiler heats up the fluid which passes through a coil inside the Mixergy tank to transfer the heat to the water inside the tank. If the gas boiler’s target temperature is too close or lower than the Mixergy’s target temperature, the gas boiler will not be able to deliver sufficient heat to the Mixergy tank. This is called boiler short-cycling. To avoid this, you should increase the gas boiler temperature and/or reduce Mixergy’s target temperature.
When operating in direct electric mode, this could be caused by the immersion thermostat being set too low, resulting in the thermostat tripping prematurely. You can resolve this by turning up the immersion thermostat.